Learning Lab attendees will learn: Creative idea generation; Awareness of marketing opportunities; How to increase sales; Extending consulting services.

April 14, 2026 | 12:30pm EST

The Invisible Backpack: The Weight of Carrying What Others Don't See

Presented by: Charity Gibson, Director of Strategic Accounts - Bold Promo, Founder - Paper Plane Coaching Company

Grief isn’t something we leave at the door when we walk into work. By the time most of us reach 30, we’ve already experienced dozens of losses… some obvious, like the death of a loved one or a pet, and others quieter, like moving away from a childhood home, losing a job, or letting go of a version of life we once imagined. In the workplace, grief often shows up in subtle ways… changes in behavior, motivation, communication, or productivity. This session takes a thoughtful but lighthearted look at how grief can quietly influence the way we work and interact with others. And, rather than focusing on therapy or heavy solutions, we’ll simply explore how to recognize it, acknowledge it, and understand why awareness matters… for ourselves, our families, our teams, our present, and our future.

Learning Outcomes:

• Recognize common and often overlooked forms of grief and how they can show up in everyday workplace behaviors.
• Understand why acknowledging grief… without using it as an excuse… can lead to healthier communication, stronger teams, and more supportive work environments.
• Explore simple mindset shifts for leaders and individuals that empower success

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May 12, 2026 | 12:30pm EST

Sales Feed Egos, Profits Feed Families. Why Selling at the Highest Possible Margins is Your First Responsibility

Presented by: Cliff Quicksell, CSP, MAS+, MASI, President - Cliff Quicksell Associates

Too many salespeople chase revenue while ignoring the one metric that truly sustains a business, that metric, profit. In this high-impact session, Cliff challenges the industry’s obsession with price and volume, revealing why protecting margin is a professional responsibility. Attendees will learn how to position value, defend pricing, and sell with confidence and purpose.

Learner Outcomes:

• Understand the True Cost of Discounting - Recognize how low-margin selling erodes long-term profitability, weakens positioning, and creates unsustainable client expectations.
• Position Value Over Price - Learn strategies to communicate expertise, creativity, and consultative insight so clients see the value beyond the product itself.
• Adopt a Profit-First Sales Mindset - Develop the confidence and discipline to protect margins, walk away from unprofitable business, and focus on opportunities that sustain both the business and the families it supports.

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